Beach House Suites by the Don CeSar
손님 리뷰
Unfortunately due to a tropical storm we had to adjust the dates of our stay. The manager was very accommodating to the adjustment. While we did not spend too much time at the suites location, utilizing the main hotel for the majority of the time, we had a very pleasant experience with the staff at both locations. The main hotel has a very nice fitness center and pool area. Didn't spend too much time on the beach due to very choppy water but many people did and they seemed to have an ample supply of chairs and umbrellas at both locations. (However, if you go in prime season you may want to plan on setting up early as I could see this being a different situation.) Appreciated the daily housekeeping service and washer/dryer in the units. Close to restaurants and they do offer a shuttle service.
Westy2002
2024년 8월
All Staff was wonderful . Staff went above & beyond for our anniversary trip. Quiet place for some much needed rest & relaxation . Like the fact that by staying here we also had access to the Don Cesar as well. Loved our ocean view from the balcony. Beach chairs & umbrella included was a nice amenity….Alex was fantastic!
Brett
2024년 6월
Great location and a beautiful pool. Some staff is very friendly and accommodating. It seems that Mr. McCay understands excellent customer service much better than the others at the front desk. Very grateful for his willingness to accommodate our need for a small item that we needed in our unit. Cleaning lady, I believe called, Donnisha, was very friendly and did a great job.
Zeljko
2024년 2월
Excellent customer service that began before we checked in and throughout our trip. The front desk staff contacted me to make sure they understood my request that the two rooms I booked be near each other. At check-in, we were cordially greeted and the process was seamless. The staff at the pool bar were friendly and full of information about the local area. The shuttle service (which was a surprise to us) was so convenient and made traveling around an area that had limited parking stress-free. The shuttle drivers were cheerful, fun, informative and so accommodating. The staff at the beach was excellent and so helpful. This resort offered the best customer service I have ever experienced. The rooms were spacious and clean. The bedding was luxurious and comfortable. The bathroom was new and immaculate. The ample towels were soft and fluffy. The room was equipped with a Keurig coffee maker and fully stocked with coffee supplies and bottled water. Our room had a large balcony with incredible views of the ocean. Most rooms appeared to be oceanfront.
Lynne
2024년 3월
The location is great! Right on the beach, staff was Great! Chris at the bar was so friendly and Fabian on the beach was Amazing!! It was really a great lil condo stay with washer and dryer and balcony. Bed and pillows were VERY comfortable. Has a shuttle service that was also great, have to give a shout out to Justin and Raymond who drove us to a few of their recommended dinner spots. Pool is heated for the cooler days and hot tub was amazingly hot. I would definitely recommend staying here.
Tina
2024년 2월
The early checkin by a very efficient and welcoming gentleman was appreciated . The one bedroom apartment was cozy and comfortable for our 1 night stay. The beach was wide and great for a stroll. Pool very well maintained. All staff were courteous and capable. The free shuttle to Don Cesar was a plus to arrive in time for our dinner reservation.
James
2023년 9월
The location was great. The Beach House was great. The staff was exceptional. Charlie at the front desk and our cleaning staff did a wonderful job of making sure we were happy and comfortable. Peggy seemed to always be around to fix things and help the guests. She even replaced our broken toilet.
Robert
2024년 3월
Unit was very clean and smelled nice upon entry. Washing machine and dryer and even laundry detergent were a great surprise to have as an in-room amenity that we appreciated and used. Bartender at pool bar was outstanding (remembered us by name) and went above and beyond to assure we had a great time and great drinks despite the chilly weather. She even came and got us drinks at the beach when we moved from the pool area. All the front desk staff was also very helpful and friendly and attentive to our needs to assure we were having a great time and let us know of their shuttle service and even recommended great family restaurants off property to support local businesses.
James
2022년 2월
Loved everything! Will definetely return when renos are completed. Unfortunately, the property was undergoing renovations which was not known when booking. The noise during the day was ridiculously loud, impossible to relax and started very early in morning.
Vicki
2025년 1월
fabian down at the beach is the hardest worker I’ve ever met. love him! chris and marisol (sp? sorry!?!) were wonderful as well.
Kathleen
2023년 4월
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